Traveler support
Questions, answered
Greetings. Everything travelers ask most often is below. If your question isn't here, send it over and you'll hear back personally.
Membership
What do the two memberships cost?
The Travel Club membership is $39.99 per month, charged today and renewing monthly until you cancel, and gives you member pricing on hotels, resorts, cruises, cars and tours. The Business Partner start is $99 with the activation code SECUREMYSPOT, and adds your own referral link, back office and full access to the compensation plan.
Why do I need the code SECUREMYSPOT?
The $99 Business Partner start is a promotional rate. Enter SECUREMYSPOT at checkout to activate it — without the code the standard enrollment price applies.
How does refer 3 and travel free work?
Share your personal link. Once three people join with you and stay active members, your own monthly membership is covered for as long as they remain active.
When do I receive the travel vouchers?
The $750 travel voucher is earned after 90 days of membership and the $3,500 travel voucher is earned after 12 months as a member. Voucher amounts and timing are set by the travel company and are subject to change.
Can I cancel?
Yes. The membership is month to month. If it is not saving you money, you are free to stop.
Booking and savings
How real are the savings?
Members book through wholesale inventory, so the same rooms, cruises and packages come in far below public prices. Savings vary by destination and date and can reach up to 80%.
Is it the same room I would book publicly?
Yes. Identical property, identical room category, different price. The difference is the booking channel, not the quality of the stay.
Can I book for family and friends?
Yes. Many members book trips for family, and plenty of people join after traveling on someone else's booking.
What about flights and car rentals?
Flights, cars, tours and activities are all available through the member marketplace alongside hotels, resorts and cruises.
Your free account
What does the free member account include?
Weekly travel tips, the monthly newsletter and your own member portal where you can revisit past tips and update your details. No membership fee required.
I did not receive my confirmation email.
Check your spam and promotions folders first, then add our sending address to your contacts. If it still has not arrived, send us a question below and we will sort it out.
How do I change my email or interests?
Sign in and open your member portal, then update your profile. Changes take effect on the next send.
How do I unsubscribe?
Every email includes an unsubscribe link at the bottom, and it takes effect immediately.
Building a business
Do I have to build a business?
No. Plenty of members join purely to travel for less. If you do want income, the Business Partner membership opens the compensation plan.
How fast can I earn?
The plan pays on team volume, so the quickest path is three personal enrollments and a balanced team. The compensation page lays out every rank and tier.
Do I need sales experience?
No. Travel is an easy conversation and the price point is low. Most partners start by simply showing people what their last trip would have cost at member pricing.
Still have a question?
Send your details with your question and you'll get a real answer — no pitch marathon. Members can also ask directly inside the member portal and see replies there.